Guided Chat Flows
Use buttons, lists and simple questions to guide customers to the right outcome.
↗PRODUCT / WHATSAPP
WhatsApp Automation
high intent.
Automate WhatsApp enquiries, FAQs, catalogues, qualification, routing and follow-ups through official APIs.
SOENGAGE!24/7INSTANT ANSWERS
1 FLOWMANY LANGUAGES
0LOST ENQUIRIES
THE GREEN PORTAL
Move every “Hi” towards a decision.
Give customers immediate answers, collect what your team needs and route serious opportunities with complete context.
FAQ Automation
Answer repetitive product, price, availability and policy questions instantly.
↗Catalogue Journeys
Share products and relevant options without making customers search through a website.
↗Lead Routing
Send qualified enquiries to the correct team, branch, location or salesperson.
↗Follow-ups
Continue opted-in conversations using approved WhatsApp message templates.
↗Human Handover
Let your team step into valuable conversations without losing previous context.
↗THE WORKFLOW / THREE MOVES
How we make it work.
Connect WABA
Securely connect your official WhatsApp Business number.
Build flows
Configure greetings, questions, routes and templates.
Go live
Test the complete journey and start handling enquiries.
QUESTIONS / ANSWERED
Before you
ask us.
In many cases yes, depending on its current WhatsApp setup and migration eligibility.
Yes. SoEngage supports approved utility, marketing and authentication templates as permitted by Meta.
Yes. Leads can be sent to supported CRMs, webhooks or your internal system.
FINAL EPISODE / YOUR MOVE
Ready to stop
missing customers?
Let us show you what SoEngage can automate for your business.